The issue is caused by the current version of the driver installed for the AMD AHCI Compatible RAID controller - which blocks the detection.Generally, hard disk controller drivers affect how special commands (for example the status detection) are transferred to the hard disks / SSDs and some drivers may offer less functions than others and may completely block such special commands.Supported OS version and Latest information If your Mac OS is v10.10 or older, please use the DRIVER FOR MAC YOSEMITE.Open source notice: This software includes open source software codes licensed under Apple Public Source License, Version 2.0 ("APSL").
Please Note: This article pertains to the older Storage Manager Classic products from 2002 era and not the most current Adaptec Storage Manager utility programs.Two of them are Segate HDDs which have potential problem known as "Deathgate". This wasn't clear until I view one of Seagate's own screenshots.All Internet articles say "Update the firmware", so I followed them. Go in the BIOS and switch back the SATA controller from AHCI to IDE mode before booting on the CD.3.x installed in the system (not Storage Manager Pro).Open Storage Manager and double click the controller icon (typically listed as HBA0). In the ‘Flash Configuration’ screen choose ‘Browse’ and locate each of the files for the components you are trying to update (Firmware, SMOR & I2O BIOS).
Even though the names are nearly the same they are completely different products.